Zigo is a sturdy, well built elephant with grey skin and a light grey underbelly. She has rather small ears (compared to the other elephants in her herd), which are pink on the inside and grey on the outside. She has dark grey eyelashes, and two small grey ellipse markings at the bottom right of her eyes. Her tusks are small and white.
Zigo is shown to be a rather calm elephant. But just like the rest of her herd, bees cause her to become alarmed.
According to Ma Tembo, she is also one of the strongest elephants in the herd. When tasked with helping the Lion Guard, she was able to help them out with ease. She also briefly displayed a sense of fun, fist-bumping Bunga using her trunk.
Zigo is one of the few members of the herd who watching the Ukumbusho until a swarm of bees causes the herd to stampede. When the guard approaches she asks if there are any bees on her to which Zigo is relieved, soon after the rest of herd is saved she continues to watch the event with it being a success.