After Zazu informs Kion that a rockslide had separated the giraffes from their watering hole, Kion leads his friends to help the giraffes, with Ono being forcibly pushed out by Zazu.
When the Guard reaches the giraffes, Beshte comments that they're all waiting patiently, and Fuli remarks that that won't last long. Shingo and Twiga notice Ono's predicament, and tease him over it, prompting Fuli to genuinely come to Ono's defense, and Bunga to unintentionally worsen the situation.
Bunga prods Kion to use the Roar to clear the rocks away, but Kion refuses, traumatized by a previous occurrence involving his mother. He asks Beshte to move the rocks, and Beshte complies, once he had finished, the herd rushes to drink.
When a drought hits the Pride Lands, Shingo argues with Vuruga Vuruga's Herd over who should have the next drink, worried that they'll miss out entirely. Kion tries to calm them, but is ultimately forced to seek advice from his father regarding the situation.
Later, having found a solution, the Lion Guard leads the herds through the Back Lands, where they are introduced to Dhahabu the golden zebra, who welcomes them into her watering hole, on the condition that they frolic and romp. They accept her proposal, and enjoy the water.
When Ma Tembo's herd needs a place to stay Kion moves them to Acacia Grove, where Twiga's Herd live. Since both animals are large and eat leaves, he believes it to be a perfect match. Although hesitant, Twiga accepts the proposal. But before the Lion Guard can leave, Twiga approaches them having witnessed Zito take down an entire branch. Worried that there won't be enough food to go around, Kion assures an angry Zito and his herd that he will find them a new home.
Twiga is the leader of the herd. She is usually calm and amiable, with a welcoming personality. She is shown to be appreciative of kindness towards her, and will gladly return the kindness shown to her. However, she is not above mocking someone when she feels annoyed by their actions.
Shingo is a male giraffe in the herd. He is usually friendly and playful, but he can be unkind and insulting when he feels someone has wronged him, and may go as far as openly laughing at them. He sometimes stumbles into trouble when hungry.